Privacy Policy
Last Updated: August 2025
Bayview Motel Esperance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, make a booking, or otherwise interact with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Booking and Contact Information: Name, phone number, email address, postal address, payment details.
Guest Stay Information: Dates of stay, preferences, special requests.
Website Usage Data: IP address, browser type, device information, pages visited, and cookies (see Section 6).
Marketing Preferences: Whether you have opted in or out of receiving promotional emails.
2. How We Use Your Information
Your personal information is used for the following purposes:
To process and confirm reservations.
To provide customer service and respond to enquiries.
To process payments and manage accounts.
To improve our services, website, and guest experience.
To send marketing communications (if you have opted in).
To comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
Service Providers: With third-party providers who assist us with payment processing, IT support, and booking management.
Legal Requirements: When required by law, regulation, or legal process.
Business Operations: If Bayview Motel undergoes a business transfer such as a merger, sale, or acquisition.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Retention of Information
We will retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings, but some parts of the website may not function properly if you do so.
7. Marketing Communications
From time to time, we may send you emails about special offers, promotions, or updates. You can opt out at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
8. Access and Correction of Personal Information
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Bayview Motel Esperance
31 Dempster Street, Esperance WA 6450, Australia
Phone: 08 9071 1533
Email: reception@bayviewmotel.com.au
